To Make a reservation With Us:
- Follow the Instructions below to establish availability for your desired accommodation
- Complete our Credit Card Authorization form (which will be sent to you when we have identified that we have the space you need)
- Show up on your arrival date by 4PM and in time for Afternoon 'Tea' and join us for some nibblies, drinks and a lovely sunset view!
As a small, intimate property of seven rooms, we do not have a live reservation system. Please send us an e-mail with the information below to make reservation requests. Our receptionist will process your inquiry within 24 to 48 hours and respond to your e-mail with our current availability. Please be sure to specify room preferences so we may better serve you.
INSTRUCTIONS
Mail the following information to: info@hiddencanopy.com- Your full name
- Your telephone number
- Your email address
- Date of Arrival
- Number of nights desired. (2) or (3) night minimum in ALL accommodations, depending on availability.
- Number of guests. We receive guests over age 16.
- Number of beds needed
- Preferred Treehouse
RESERVATIONS
All reservation requests must be sent in writing as indicated above. All changes to reservations must be sent in writing and are subject to availability and cancellation fees.
Closing For Annual Staff Vacations And Maintenance:
- closing May 26, 2019, reopening June 7, 2019
- closing August 31, 2019, reopening November 14, 2019
METHOD OF PAYMENT
We accept only MasterCard, Visa or CASH as form of payment. We do not accept Traveller's Checks.PAYMENT TERMS
Our bank does require your credit card information to hold your reservation as a guarantee against the cancellation policy. In the event of a cancellation, we do not bill client cards until 60 days before arrival to avoid internet fraud. Our cancellation policy is listed below.Cancellation and change fees and partial charges according to days before check-in
(All reservation changes will be treated as a cancellation and new accommodations offered based on current availability at the time of change)
All cancellations must be made in writing and are subject to the following charges against the total amount of your reservation:
All cancellations must be made in writing and are subject to the following charges against the total amount of your reservation:
| Days Prior to Arrival | Cancellation/Change Fee |
| More than 60 days before the date of entry of clients | No penalty |
| Between 16 and 60 days before the date of entry of clients | 50% of the value of reservation |
| 15 days or less before the date of entry of clients: | 100% of the value of reservation |
- NO REFUNDS FOR CLIENTS DEPARTING BEFORE THE ORIGINAL REQUESTED AND CONFIRMED DATES